Directed Audio 1500D User's Guide

UC Software 3.3.1 | November 2010 | 1725-16828-001 Rev. C Deployment Guide for the Polycom® VVX® 1500 C Business Media Phone for Cisco® Unified Comm

Deployment Guide for the Polycom VVX 1500 C Business Media Phone1 - 4• Transferring or forwarding H.323 calls• Joining of remaining parties when H.323

2 - 12Configuring Cisco Unified Communications ManagerThe Polycom VVX 1500 C phone, managed by Cisco Unified Communications Manager, is designed to be

Deployment Guide for the Polycom VVX 1500 C Business Media Phone2 - 2To add the Polycom VVX 1500 C to Cisco Unified Communications Manager:1. Open a C

Configuring Cisco Unified Communications Manager2 - 34. Select Third-party SIP Device (Advanced) and click Next.5. In the Name text box, enter a prof

Deployment Guide for the Polycom VVX 1500 C Business Media Phone2 - 4Part II: Adding a Phone User8. Select User Management > End User > +Add New

Configuring Cisco Unified Communications Manager2 - 511. In the Digest Credentials text box, enter the digital credentials for the phone.This is the

Deployment Guide for the Polycom VVX 1500 C Business Media Phone2 - 615. Select Third-party SIP Device (Advanced), then click Next.The following scree

Configuring Cisco Unified Communications Manager2 - 722. From the Device Security Profile list, select the profile created in step 5. The following s

Deployment Guide for the Polycom VVX 1500 C Business Media Phone2 - 827. In the Directory Number text box, enter an appropriate phone extension.28. Fr

Configuring Cisco Unified Communications Manager2 - 933. In the Display (Internal Caller ID) text box, enter an appropriate caller ID.34. In the ASCI

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Deployment Guide for the Polycom VVX 1500 C Business Media Phone2 - 10

3 - 13Setting Up the Polycom VVX 1500 C PhoneThe Polycom VVX 1500 C phone is designed to be used like a regular phone on a public switched telephone n

Deployment Guide for the Polycom VVX 1500 C Business Media Phone3 - 2• If you choose to manage your phones through a provisioning server, you need to:

Setting Up the Polycom VVX 1500 C Phone3 - 3Because of the large number of optional installations and configurations that are available, this chapter

Deployment Guide for the Polycom VVX 1500 C Business Media Phone3 - 4— Option 66 Boot Server Host Name. This value represents the IP address (or DNS n

Setting Up the Polycom VVX 1500 C Phone3 - 5m Scroll down to Server User, then press the Edit soft key.n Enter user name of the FTP server, then pres

Deployment Guide for the Polycom VVX 1500 C Business Media Phone3 - 6To set up the provisioning server:1. Create a directory to store the application

Setting Up the Polycom VVX 1500 C Phone3 - 7• Shared Call Appearances• H.323 Protocol• Polycom CMA ProvisioningTo troubleshoot any problems with your

Deployment Guide for the Polycom VVX 1500 C Business Media Phone3 - 8Call LogThe call log is stored in volatile memory and is maintained automatically

Setting Up the Polycom VVX 1500 C Phone3 - 9Digital Picture FrameA slide show of multiple personal images stored on a USB flash drive can be displaye

iiiAbout This GuideThis guide explains how to deploy the Polycom® VVX® 1500 C Business Media Phone in a Cisco® Unified Communications Manager environm

Deployment Guide for the Polycom VVX 1500 C Business Media Phone3 - 10Voice Mail IntegrationThe phone is compatible with voice mail servers. The subsc

Setting Up the Polycom VVX 1500 C Phone3 - 11Configuration changes can be performed centrally at the provisioning server or locally. For detailed inf

Deployment Guide for the Polycom VVX 1500 C Business Media Phone3 - 12• Calls made using H.323 cannot be forwarded or transferred. — The Transfer and

Setting Up the Polycom VVX 1500 C Phone3 - 13For more detailed information on specific parameters in configuration files, refer to Configuration File

Deployment Guide for the Polycom VVX 1500 C Business Media Phone3 - 14Creating an Organization Configuration FileTo create an organization configurati

Setting Up the Polycom VVX 1500 C Phone3 - 152. Add contents to the master configuration file.For example:Downloading the New ConfigurationTo downloa

Deployment Guide for the Polycom VVX 1500 C Business Media Phone3 - 16— Loading application— Running <application filename>— WelcomeThe reboot p

Setting Up the Polycom VVX 1500 C Phone3 - 17Download the latest software and release notes from http://www.polycom.com/support/voice/business_media_

Deployment Guide for the Polycom VVX 1500 C Business Media Phone3 - 18Enabling Provisioning Using a Polycom CMA SystemTo configure the provisioning se

Setting Up the Polycom VVX 1500 C Phone3 - 19000108.554|cfg |2|00|RT|Enterprise Credentials waiting to acquired mutex <0x1b>000108.554|cfg |3

Deployment Guide for the Polycom VVX 1500 C Business Media Phoneiv

Deployment Guide for the Polycom VVX 1500 C Business Media Phone3 - 20Checking the Status of the Polycom CMA SystemTo check the communications status

Setting Up the Polycom VVX 1500 C Phone3 - 21For more information, refer to “Automatic Provisioning Profiles” in the Polycom CMA System Operations Gu

Deployment Guide for the Polycom VVX 1500 C Business Media Phone3 - 22

4 - 14Troubleshooting the Polycom VVX 1500 C PhoneThis chapter contains general troubleshooting information to help you solve any problems you might e

Deployment Guide for the Polycom VVX 1500 C Business Media Phone4 - 2CallingPolycom VVX 1500 C DisplaySymptom Problem Corrective ActionThe line icon s

Troubleshooting the Polycom VVX 1500 C Phone4 - 3Upgrading the Polycom VVX 1500 C PhoneSymptom Problem Corrective ActionYou want to upgrade the Polyc

Deployment Guide for the Polycom VVX 1500 C Business Media Phone4 - 4

A - 1AConfiguration FilesThis appendix provides detailed descriptions of certain configuration files used by the Polycom® UC Software running the Poly

Deployment Guide for the Polycom VVX 1500 C Business Media PhoneA - 2Master Configuration FileMaster configuration files contain the following XML att

Configuration FilesA - 3Configuration ParametersThe important parameters for the Polycom VVX 1500 C phone include:• <dialmap/>• <feature/>

vContentsAbout This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii1 Overview . . . . . . . . . . . . . . . . . . . . .

Deployment Guide for the Polycom VVX 1500 C Business Media PhoneA - 4• Polycom CMA system• Configuration files• Default valuesFor detailed information

Configuration FilesA - 5Set feature.x.enabled to 1 for those features that you want enabled. For example:<dns/>Edit the dns parameter according

Deployment Guide for the Polycom VVX 1500 C Business Media PhoneA - 6<reg/>The Polycom VVX 1500 C phone supports six registrations. To set up re

Configuration FilesA - 7To add a shared line—a line shared with other phones—edit the reg parameter. For example:Edit the reg parameter as shown belo

Deployment Guide for the Polycom VVX 1500 C Business Media PhoneA - 8<up/>By default, the screen saver feature is disabled and the digital pictu

Configuration FilesA - 9• Set the maximum call rate to your organization’s desired value.<call/>Edit the call parameter as shown below:• Set th

Deployment Guide for the Polycom VVX 1500 C Business Media PhoneA - 10• Disable media encryption required.<mb/>This attribute’s settings control

B - 1BMiscellaneous Administrative TasksThis appendix provides information required by varied aspects of the Session Initiation Protocol (SIP) applica

Deployment Guide for the Polycom VVX 1500 C Business Media PhoneB - 2b Enter your phone’s IP address as the browser address.A web page similar to the

Miscellaneous Administrative TasksB - 3d Select Local Settings.A web page similar to the one shown below appears.e Make the desired configuration cha

Deployment Guide for the Polycom VVX 1500 C Business Media PhoneviDeploying the Phones Using a Polycom CMA System . . . . . . . . . . . . . . 3–17Ena

Deployment Guide for the Polycom VVX 1500 C Business Media PhoneB - 4g After the reboot is complete, select General from the menu tab.A web page simil

Miscellaneous Administrative TasksB - 5k Make the desired configuration changes.For example, under Line 1, fill in the following fields under Identif

Deployment Guide for the Polycom VVX 1500 C Business Media PhoneB - 6

1 - 11OverviewThis guide provides information for system administrators who want to deploy the Polycom® VVX® 1500 C Business Media Phone in a Cisco® U

Deployment Guide for the Polycom VVX 1500 C Business Media Phone1 - 2• Setting up the Polycom VVX 1500 C phone and changing the configuration files to

Overview1 - 3• Local call directory• Placed Call/Missed Call/Received Call lists• Three-way audio conference with management options (join, split, mu